Feature/Service
Essentials
Bundle
Growth
Bundle
Enterprise-Ready Bundle
Proactive Monitoring & Patching
Device Health Checks & Policies
Business Hours Support
User setup, email troubleshooting
Remote configuration and troubleshooting
OS and application updates
Secure access setup (e.g., VPN, RDP)
Optional: 1–5 extensions, basic call flows
Enhanced IT and Security for Growing Businesses
24/7 priority support
Enhanced: backups, multi-factor authentication
VoIP (3CX)
Optional (1-5 ext.)
(5-20 ext.)
(20-50 ext., CRM)
Threat detection, ransomware protection via Endpoint EDR
Routers, switches, firewalls
M365 backups
Lite: basic IT planning
Complete IT Outsourcing for Complex Needs
Dedicated account manager, <1-hour SLA
Full: license optimization, advanced security
Advanced: 20–50 extensions, CRM integration
Advanced: remediation, quarterly audits
Optimization: VPN, performance tuning
Full endpoint/server backups
24/7 Priority Support
Compliance Audits (HIPAA, PCI DSS)
Strategic IT Guidance
Lite
Advanced Security & MFA
Full Endpoint/Server Backups
24/7 Threat Monitoring and Response
M365 Management
Secure Access Setup
Harware Leasing & Management
Feature/Service
Essentials
Bundle
Growth
Bundle
Enterprise-Ready Bundle
Proactive Monitoring & Patching
Device Health Checks & Policies
Business Hours Support
User setup, email troubleshooting
Remote configuration and troubleshooting
OS and application updates
Secure access setup (e.g., VPN, RDP)
Optional: 1–5 extensions, basic call flows
Enhanced IT and Security for Growing Businesses
24/7 priority support
Enhanced: backups, multi-factor authentication
VoIP (3CX)
Optional (1-5 ext.)
(5-20 ext.)
(20-50 ext., CRM)
Threat detection, ransomware protection via Endpoint EDR
Routers, switches, firewalls
M365 backups
Lite: basic IT planning
Complete IT Outsourcing for Complex Needs
Dedicated account manager, <1-hour SLA
Full: license optimization, advanced security
Advanced: 20–50 extensions, CRM integration
Advanced: remediation, quarterly audits
Optimization: VPN, performance tuning
Full endpoint/server backups
24/7 Priority Support
Compliance Audits (HIPAA, PCI DSS)
Strategic IT Guidance
Lite
Advanced Security & MFA
Full Endpoint/Server Backups
24/7 Threat Monitoring and Response
M365 Management
Secure Access Setup
Harware Leasing & Management
