Simplify Your IT with Netscaling Solutions

All-in-One Managed Services Tailored to Your Business Needs

Feature/Service	Essentials Bundle	Growth Bundle	Enterprise-Ready Bundle
Tagline	Core IT Support for Small Teams	Enhanced IT and Security for Growing Businesses	Complete IT Outsourcing for Complex Needs
Desktop Support	Proactive monitoring, patching, remote fixes via Datto RMM	Included	Included
Endpoint Management	Device health checks, basic policies	Included	Included
Ticketing System	Business-hours support (email/phone) via Kaseya BMS	24/7 priority support	Dedicated account manager, <1-hour SLA
Microsoft 365 Support	User setup, email troubleshooting	Enhanced: backups, multi-factor authentication	Full: license optimization, advanced security
Printer Support	Remote configuration and troubleshooting	Included	Included
Patch Management	OS and application updates	Included	Included
Remote Work Enablement	Secure access setup (e.g., VPN, RDP)	Included	Included
VoIP (3CX)	Optional: 1–5 extensions, basic call flows	Included: 5–20 extensions, call flows, voicemail-to-email	Advanced: 20–50 extensions, CRM integration
Endpoint Security	—	Threat detection, ransomware protection via Endpoint EDR	Advanced: remediation, quarterly audits
Network Management	—	Routers, switches, firewalls	Optimization: VPN, performance tuning
Backup & Disaster Recovery	—	Microsoft 365 backups	Full endpoint/server backups
Managed Detection & Response	—	—	24/7 threat monitoring and response
Compliance Support	—	—	Audits and policies (e.g., HIPAA, PCI DSS)
vCIO Services	—	Lite: basic IT planning	Full: strategic IT guidance, quarterly reviews
Hardware-as-a-Service (HaaS)	—	—	Lease/manage PCs, printers, phones
Key Benefit	Keep your IT running smoothly with essential tools and support	Protect and scale your operations with comprehensive IT and communication	Replace your IT department with enterprise-grade solutions tailored to you
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Why Choose Managed IT Services?

At Netscaling Solutions, we take the complexity out of IT so you can focus on growing your business. Our managed services combine cutting-edge technology—like Kaseya’s industry-leading tools—with expert support to deliver proactive monitoring, robust security, and seamless communication solutions. Whether you’re a small startup or a growing enterprise, we customize our offerings to fit your unique needs, ensuring uptime, security, and peace of mind. From desktop support to advanced cybersecurity and VoIP, we’ve got you covered—all managed from a single, intuitive platform.

Customize Your Plan with Add-Ons

Enhance Your Bundle with Specialized Solutions

Backup & Disaster Recovery: “Protect your data with managed backups and recovery planning.”
Managed Detection & Response (MDR): “24/7 threat monitoring and response.”
Cloud Management/Migration: “Seamless transition and management of cloud platforms.”
Compliance-as-a-Service: “Stay audit-ready with industry-specific support.”
vCIO Services: “Strategic IT guidance from your virtual CIO.”
Hardware-as-a-Service (HaaS): “Lease and manage hardware with ease.

Your Trusted IT Partner

What Sets Us Apart

Unified Management: “All services are managed through our platform for maximum efficiency and ease of management..”
Tailored Solutions: “Customized bundles that grow with your business, no matter your size.”
Expert Support: “Our team delivers proactive, reliable IT and VoIP solutions.”
Cutting-Edge Tech: “Powered by Kaseya for security, uptime, and communication.”

Ready to Simplify Your IT?

Take the first step toward stress-free IT management. Request a free assessment or a custom quote tailored to your business.