Feature/Service
Essentials
Bundle
Growth
Bundle
Enterprise-Ready Bundle
Core IT Support
Proactive Monitoring & Patching
Device Health Checks & Policies
Business Hours Support
VoIP (3CX)
Optional (1-5 ext.)
(5-20 ext.)
(20-50 ext., CRM)
24/7 Priority Support
Compliance Audits (HIPAA, PCI DSS)
Strategic IT Guidance
Lite
Advanced Security & MFA
Harware Leasing & Management
Feature/Service
Essentials
Bundle
Growth
Bundle
Enterprise-Ready Bundle
Proactive Monitoring & Patching
Device Health Checks & Policies
Business Hours Support
User setup, email troubleshooting
Remote configuration and troubleshooting
OS and application updates
Secure access setup (e.g., VPN, RDP)
Optional: 1–5 extensions, basic call flows
Enhanced IT and Security for Growing Businesses
24/7 priority support
Enhanced: backups, multi-factor authentication
VoIP (3CX)
Optional (1-5 ext.)
(5-20 ext.)
(20-50 ext., CRM)
Threat detection, ransomware protection via Endpoint EDR
Routers, switches, firewalls
M365 backups
Lite: basic IT planning
Complete IT Outsourcing for Complex Needs
Dedicated account manager, <1-hour SLA
Full: license optimization, advanced security
Advanced: 20–50 extensions, CRM integration
Advanced: remediation, quarterly audits
Optimization: VPN, performance tuning
Full endpoint/server backups
24/7 Priority Support
Compliance Audits (HIPAA, PCI DSS)
Strategic IT Guidance
Lite
Advanced Security & MFA
Full Endpoint/Server Backups
24/7 Threat Monitoring and Response
M365 Management
Secure Access Setup (e.g., VPN, RDP)
Harware Leasing & Management
Why Choose Managed IT Services?
At Netscaling Solutions, we take the complexity out of IT so you can focus on growing your business. Our managed services combine cutting edge technology like Kaseya’s industry leading tools with expert support to deliver proactive monitoring, robust security, and seamless communication solutions. Whether you’re a small startup or a growing enterprise, we customize our offerings to fit your unique needs, ensuring uptime, security, and peace of mind. From desktop support to advanced cybersecurity and VoIP, we’ve got you covered, all managed from a single, intuitive platform.
Customize Your Plan with Add-ons
Enhance Your Bundle with Specialized Solutions
- Backup & Disaster Recovery: “Protect your data with managed backups and recovery planning.”
- Managed Detection & Response (MDR): “24/7 threat monitoring and response.”
- Cloud Management/Migration: “Seamless transition and management of cloud platforms.”
- Compliance-as-a-Service: “Stay audit-ready with industry-specific support.”
- vCIO Services: “Strategic IT guidance from your virtual CIO.”
- Hardware-as-a-Service (HaaS): “Lease and manage hardware with ease.
Your Trusted IT Partner
What Sets Us Apart
- Unified Management: “All services are managed through our platform for maximum efficiency and ease of management..”
- Tailored Solutions: “Customized bundles that grow with your business, no matter your size.”
- Expert Support: “Our team delivers proactive, reliable IT and VoIP solutions.”
- Cutting-Edge Tech: “Powered by Kaseya for security, uptime, and communication.”
Ready to Simplify Your IT?
Take the first step toward stress-free IT management. Request a free assessment or a custom quote tailored to your business.
