Simplify Your IT with Netscaling Solutions

Title

All-in-One Managed Services Tailored to Your Business Needs

Essentials Bundle

Core IT Support for Small Teams

Popular

Enterprise-Ready Bundle

Complete IT Outsourcing for Complex Needs

Essentials Bundle

Core Support for Small
Teams

Popular

Professional Bundle

Enhanced IT & Security

Enterprise Bundle

Complete IT Outsourcing

FEATURES

ESSENTIALS BUNDLE

PROFESSIONAL BUNDLE

ENTERPRISE BUNDLE

Unlimited Helpdesk Support

M365 Support

Standard Ticketing

Patch management

Remote Work Ready

Optional VoIP (1–5 lines)

Advanced VoIP

Cybersecurity Shield

Data Safety: Full M365 Backups

Network Management

Priority Support

24/7 Threat Detection & Anti- Hacking

Hardware-as-a- Service: We lease & manage your PCs and phones.

White-Glove Support: Dedicated Account Manager

Feature/Service

Essentials
Bundle

Growth
Bundle

Enterprise-Ready Bundle

Tagline

Core IT Support for Small Teams

Enhanced IT and Security for Growing Businesses

Complete IT Outsourcing for Complex Needs

Desktop Support

Proactive monitoring, patching, remote fixes via Datto RMM

Included

Included

Endpoint Management

Device health checks, basic policies

Included

Included

Ticketing System

Business-hours support (email/phone) via Kaseya BMS

24/7 priority support

Dedicated account manager, <1-hour SLA

Microsoft 365 Support

User setup, email troubleshooting

Enhanced: backups, multi-factor authentication

Full: license optimization, advanced security

Printer Support

Remote configuration and troubleshooting

Included

Included

Patch Management

OS and application updates

Included

Included

Remote Work Enablement

Secure access setup (e.g., VPN, RDP)

Included

Included

VoIP (3CX)

Optional: 1–5 extensions, basic call flows

Included: 5–20 extensions, call flows, voicemail-to-email

Advanced: 20–50 extensions, CRM integration

Endpoint Security

Threat detection, ransomware protection via Endpoint EDR

Advanced: remediation, quarterly audits

Network Management

Routers, switches, firewalls

Optimization: VPN, performance tuning

Backup & Disaster Recovery

Microsoft 365 backups

Full endpoint/server backups

Managed Detection & Response

24/7 threat monitoring and response

Compliance Support

Audits and policies (e.g., HIPAA, PCI DSS)

vCIO Services

Lite: basic IT planning

Full: strategic IT guidance, quarterly reviews

Hardware-as-a-Service (HaaS)

Lease/manage PCs, printers, phones

Key Benefit

Keep your IT running smoothly with essential tools and support

Protect and scale your operations with comprehensive IT and communication

Replace your IT department with enterprise-grade solutions tailored to you

Call-to-Action

Feature/Service

Essentials
Bundle

Growth
Bundle

Enterprise-Ready Bundle

Tagline

Core IT Support for Small Teams

Enhanced IT and Security for Growing Businesses

Complete IT Outsourcing for Complex Needs

Desktop Support

Proactive monitoring, patching, remote fixes via Datto RMM

Included

Included

Endpoint Management

Device health checks, basic policies

Included

Included

Ticketing System

Business-hours support (email/phone) via Kaseya BMS

24/7 priority support

Dedicated account manager, <1-hour SLA

Microsoft 365 Support

User setup, email troubleshooting

Enhanced: backups, multi-factor authentication

Full: license optimization, advanced security

Printer Support

Remote configuration and troubleshooting

Included

Included

Patch Management

OS and application updates

Included

Included

Remote Work Enablement

Secure access setup (e.g., VPN, RDP)

Included

Included

VoIP (3CX)

Optional: 1–5 extensions, basic call flows

Included: 5–20 extensions, call flows, voicemail-to-email

Advanced: 20–50 extensions, CRM integration

Endpoint Security

Threat detection, ransomware protection via Endpoint EDR

Advanced: remediation, quarterly audits

Network Management

Routers, switches, firewalls

Optimization: VPN, performance tuning

Backup & Disaster Recovery

Microsoft 365 backups

Full endpoint/server backups

Managed Detection & Response

24/7 threat monitoring and response

Compliance Support

Audits and policies (e.g., HIPAA, PCI DSS)

vCIO Services

Lite: basic IT planning

Full: strategic IT guidance, quarterly reviews

Hardware-as-a-Service (HaaS)

Lease/manage PCs, printers, phones

Key Benefit

Keep your IT running smoothly with essential tools and support

Protect and scale your operations with comprehensive IT and communication

Replace your IT department with enterprise-grade solutions tailored to you

Call-to-Action

FEATURES

ESSENTIALS BUNDLE

PROFESSIONAL BUNDLE

ENTERPRISE BUNDLE

M365 Support

Standard Ticketing

Patch management

Remote Work Ready

Optional VoIP (1–5 lines)

Advanced VoIP

Cybersecurity Shield

Data Safety: Full M365 Backups

Network Management

Priority Support

24/7 Threat Detection & Anti- Hacking

Hardware-as-a- Service: We lease & manage your PCs and phones.

White-Glove Support: Dedicated Account Manager

Feature/Service Essentials Bundle Growth Bundle Enterprise-Ready Bundle
Tagline Core IT Support for Small Teams Enhanced IT and Security for Growing Businesses Complete IT Outsourcing for Complex Needs
Desktop Support Proactive monitoring, patching, remote fixes via Datto RMM Included Included
Endpoint Management Device health checks, basic policies Included Included
Ticketing System Business-hours support (email/phone) via Kaseya BMS 24/7 priority support Dedicated account manager, <1-hour SLA
Microsoft 365 Support User setup, email troubleshooting Enhanced: backups, multi-factor authentication Full: license optimization, advanced security
Printer Support Remote configuration and troubleshooting Included Included
Patch Management OS and application updates Included Included
Remote Work Enablement Secure access setup (e.g., VPN, RDP) Included Included
VoIP (3CX) Optional: 1–5 extensions, basic call flows Included: 5–20 extensions, call flows, voicemail-to-email Advanced: 20–50 extensions, CRM integration
Endpoint Security Threat detection, ransomware protection via Endpoint EDR Advanced: remediation, quarterly audits
Network Management Routers, switches, firewalls Optimization: VPN, performance tuning
Backup & Disaster Recovery Microsoft 365 backups Full endpoint/server backups
Managed Detection & Response 24/7 threat monitoring and response
Compliance Support Audits and policies (e.g., HIPAA, PCI DSS)
vCIO Services Lite: basic IT planning Full: strategic IT guidance, quarterly reviews
Hardware-as-a-Service (HaaS) Lease/manage PCs, printers, phones
Key Benefit Keep your IT running smoothly with essential tools and support Protect and scale your operations with comprehensive IT and communication Replace your IT department with enterprise-grade solutions tailored to you
Call-to-Action
Feature/Service Essentials Bundle Growth Bundle Enterprise-Ready Bundle
Tagline Core IT Support for Small Teams Enhanced IT and Security for Growing Businesses Complete IT Outsourcing for Complex Needs
Desktop Support Proactive monitoring, patching, remote fixes via Datto RMM Included Included
Endpoint Management Device health checks, basic policies Included Included
Ticketing System Business-hours support (email/phone) via Kaseya BMS 24/7 priority support Dedicated account manager, <1-hour SLA
Microsoft 365 Support User setup, email troubleshooting Enhanced: backups, multi-factor authentication Full: license optimization, advanced security
Printer Support Remote configuration and troubleshooting Included Included
Patch Management OS and application updates Included Included
Remote Work Enablement Secure access setup (e.g., VPN, RDP) Included Included
VoIP (3CX) Optional: 1–5 extensions, basic call flows Included: 5–20 extensions, call flows, voicemail-to-email Advanced: 20–50 extensions, CRM integration
Endpoint Security Threat detection, ransomware protection via Endpoint EDR Advanced: remediation, quarterly audits
Network Management Routers, switches, firewalls Optimization: VPN, performance tuning
Backup & Disaster Recovery Microsoft 365 backups Full endpoint/server backups
Managed Detection & Response 24/7 threat monitoring and response
Compliance Support Audits and policies (e.g., HIPAA, PCI DSS)
vCIO Services Lite: basic IT planning Full: strategic IT guidance, quarterly reviews
Hardware-as-a-Service (HaaS) Lease/manage PCs, printers, phones
Key Benefit Keep your IT running smoothly with essential tools and support Protect and scale your operations with comprehensive IT and communication Replace your IT department with enterprise-grade solutions tailored to you
Call-to-Action

Why Choose Managed IT Services?

At Netscaling Solutions, we take the complexity out of IT so you can focus on growing your business. Our managed services combine cutting edge technology like Kaseya’s industry leading tools with expert support to deliver proactive monitoring, robust security, and seamless communication solutions. Whether you’re a small startup or a growing enterprise, we customize our offerings to fit your unique needs, ensuring uptime, security, and peace of mind. From desktop support to advanced cybersecurity and VoIP, we’ve got you covered, all managed from a single, intuitive platform.

Why Choose Managed IT Services?

At Netscaling Solutions, we take the complexity out of IT so you can focus on growing your business. Our managed services combine cutting-edge technology—like Kaseya’s industry-leading tools—with expert support to deliver proactive monitoring, robust security, and seamless communication solutions. Whether you’re a small startup or a growing enterprise, we customize our offerings to fit your unique needs, ensuring uptime, security, and peace of mind. From desktop support to advanced cybersecurity and VoIP, we’ve got you covered—all managed from a single, intuitive platform.

Customize Your Plan with Add-ons

Enhance Your Bundle with Specialized Solutions

  • Backup & Disaster Recovery: “Protect your data with managed backups and recovery planning.”
  • Managed Detection & Response (MDR): “24/7 threat monitoring and response.”
  • Cloud Management/Migration: “Seamless transition and management of cloud platforms.”
  • Compliance-as-a-Service: “Stay audit-ready with industry-specific support.”
  • vCIO Services: “Strategic IT guidance from your virtual CIO.”
  • Hardware-as-a-Service (HaaS): “Lease and manage hardware with ease.

Customize Your Plan with Add-Ons

Enhance Your Bundle with Specialized Solutions

  • Backup & Disaster Recovery: “Protect your data with managed backups and recovery planning.”
  • Managed Detection & Response (MDR): “24/7 threat monitoring and response.”
  • Cloud Management/Migration: “Seamless transition and management of cloud platforms.”
  • Compliance-as-a-Service: “Stay audit-ready with industry-specific support.”
  • vCIO Services: “Strategic IT guidance from your virtual CIO.”
  • Hardware-as-a-Service (HaaS): “Lease and manage hardware with ease.

Your Trusted IT Partner

What Sets Us Apart

  • Unified Management: “All services are managed through our platform for maximum efficiency and ease of management..”
  • Tailored Solutions: “Customized bundles that grow with your business, no matter your size.”
  • Expert Support: “Our team delivers proactive, reliable IT and VoIP solutions.”
  • Cutting-Edge Tech: “Powered by Kaseya for security, uptime, and communication.”

Your Trusted IT Partner

What Sets Us Apart

  • Unified Management: “All services are managed through our platform for maximum efficiency and ease of management..”
  • Tailored Solutions: “Customized bundles that grow with your business, no matter your size.”
  • Expert Support: “Our team delivers proactive, reliable IT and VoIP solutions.”
  • Cutting-Edge Tech: “Powered by Kaseya for security, uptime, and communication.”

Ready to Simplify Your IT?

Take the first step toward stress-free IT management. Request a free assessment or a custom quote tailored to your business.

Ready to Simplify Your IT?

Take the first step toward stress-free IT management. Request a free assessment or a custom quote tailored to your business.

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